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The challenge of employee engagement (Part two: The feedback)

12th May 2015 Posted by

In a business spread over approximately 300 locations around the country, the logistics of feeding back the results of surveys to all employees is quite a challenge. While we spent time considering how to convey the feedback, and when to do it, there is one principle that is paramount to us – the belief that each and every line manager

We take time to talk and listen

28th April 2015 Posted by

One of our values, here at SITA UK, is ‘Communication’ – meaning that we take the time to talk and listen to one another and our customers. This value is very important to us every day, but it’s under the spotlight once a year when the management committee travels around the country to update our managers and supervisors on the

The challenge of employee engagement (Part one: Trust)

23rd January 2015 Posted by

While a little late, can I wish all of you a happy new year – I hope it is a good one for you. For the next few weeks, I would like to talk specifically about the challenge of employee engagement – even though I may have alluded to it in passing in previous blogs. 2015 is a big year

Who makes the recruitment decision?

9th December 2014 Posted by

At a recent meeting with my resourcing team, we were discussing a concept of ‘on-boarding’ – a strategic process of engaging with new employees that goes beyond standard induction by providing information, training, mentoring and coaching throughout the transition. The manager of the resourcing team was looking at making the recruitment and induction process more efficient – bringing a piece

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